Information about Commercial Transactions

Company Name Happy Smile Inc.
Operating Officer Kenichi Sato
Phone Number 048-729-5259(10am to 5pm)
FAX 048-729-5280
Required Additional Fees Excluding Product Price

As for shipping fee, we write it in each exhibition room, please confirm.

Other Fees
Fee for Using Pay Later (Billed Invoice): ¥153 (tax included)
COD Fee: ¥550 (tax included)(nationwide uniform) *carriage included

  • Consumption tax is included in the price of each product
  • Delivery Service: Shipped via Yamato Transport (Kuroneko Yamato)
  • COD (Cash on Delivery): Delivered as a non-standard size COD
  • *A preferred shipping company cannot be specified
Shipping Methods

JAPAN POST YU-PACKET to the customer’s postbox

A driver will deliver the products You will receive a notice of attempted delivery if you are not at home during delivery

Changes to Delivery Method If you order using Pay Later (convenience store, banks, post office), Net Protections Co., Ltd. will screen your information.
In the event that the Pay Later (convenience store, bank, post office) option is not approved, we will send the products by COD (cash on delivery) instead, even if the Pay Later option was chosen. Thank you for you understanding.
Please contact Net Protections Co., Ltd. directly if you have any questions about the results of the screening, as our company is not informed of reasons for failing the screening.
Email address:
Business Hours: 10am to 5pm (excluding weekends and holidays)
*When contacting us, please let us know the name, address, and shop name used when ordering
Payment Methods
and Period for Deferred Payments

■ Credit Card Payment: JCB/AMEX Card/NICOS/VISA /MasterCard
Credit Card Payment Details
If you choose to pay by credit card, enter your credit card information on the payment screen and the payment will be processed.
Credit Card Transaction Fee: Free

■ Details of convenience store prepayment
The payment number will be displayed or notified on the screen after order completion and the e-mail address entered at the time of ordering, so please bring that number to the convenience store and pay. Payment is possible at major convenience stores nationwide (Seven Eleven, Lawson, Family Mart, Seiko Mart, Ministop, Daily Yamazaki).
Convenience store prepayment fee: ¥153 yen (tax included)
Payment date: Please pay within 7 days from order.

■ COD (Non-standard-size mail)
COD (Non-standard size mail) Details
This is a safe payment method where you pay in full when your package is delivered.
COD Fee: ¥550 (tax included) including postage* (nationwide)

  • *Please pay the delivery driver when your package is delivered.
Payment Conditions Full payment only
Delivery Time We will ship within 10 days of completing your order.
*Please note that we cannot guarantee delivery dates due to the nature of the JAPAN POST YU-PACKET.
Return Policy
  • Please contact us by email or phone within 7 days if you wish to make a return or exchange. However, this is limited to color defects or damage.
    We will not accept any returns or exchanges for reasons beyond this. Thank you for understanding.
  • If the photos are being returned or exchanged at the customer’s convenience, they will be responsible for the fees incurred. However, if the return or exchange is due to a defective product, we will take responsibility for any fees incurred when returning or exchanging.
  • If there are any defects, etc. we will reprint the photos.
  • Return products via a JAPAN POST YU-PACKET, courier, or the post office.

■ Return/Exchange Address
Happy Smile Inc.
1753 Sashiogi, Nishi-ku, Saitama-shi, Saitama 331-0047
Representative Number:
048-729-5259(10:00 – 17:00 weekdays except Thursday)
Contact Number for Photo Buyers:
048-729-5278(10:00 – 17:00 except Thursday)

Canceling Your Order In order to deliver to customers as quickly as possible, we begin processing prints immediately once the order has been completed. Please understand that cancellation is not possible once an order has been confirmed.