Information about Commercial Transactions

Company Name Happy Smile Inc.
Operating Officer Kenichi Sato
Phone Number 048-729-5278 (10am to 6pm)
FAX 048-729-5280
Required Additional Fees Excluding Product Price

Shipping
¥200 nationwide

Other Fees

  • Fee for Using Pay Later (Billed Invoice): ¥89
  • COD Fee: ¥525 (including postage)
  • Consumption tax is included in the price of each product
  • Delivery Service: Shipped via Yamato Transport (Kuroneko Yamato)
  • COD (Cash on Delivery): Delivered as a non-standard size COD
  • *A preferred shipping company cannot be specified
Shipping Methods

JAPAN POST YU-PACKET
JAPAN POST YU-PACKET to the customer’s postbox

COD
A driver will deliver the products You will receive a notice of attempted delivery if you are not at home during delivery

Changes to Delivery Method If you order using Pay Later (convenience store, banks, post office), Net Protections Co., Ltd. will screen your information.
In the event that the Pay Later (convenience store, bank, post office) option is not approved, we will send the products by COD (cash on delivery) instead, even if the Pay Later option was chosen. Thank you for you understanding.
Please contact Net Protections Co., Ltd. directly if you have any questions about the results of the screening, as our company is not informed of reasons for failing the screening.
Email address: helpdesk@netprotections.co.jp
Business Hours: 10am to 5pm (excluding weekends and holidays)
*When contacting us, please let us know the name, address, and shop name used when ordering
Payment Methods
and Period for Deferred Payments

■ Credit Card Payment: JCB/AMEX Card/NICOS/VISA /MasterCard
Credit Card Payment Details
If you choose to pay by credit card, enter your credit card information on the payment screen and the payment will be processed.
Credit Card Transaction Fee: Free

■ Pay Later (Convenience Store, Bank, Post Office)
Pay Later (Convenience Store, Bank, Post Office) Details
Please check the invoice that will be included with the products.
Fee for Using Pay Later: ¥89
If you use the Pay Later option, we will provide your personal information to a payment collector and the NP Pay Later wiz service provided by Net Protections, Co., Ltd. The maximum credit limit is ¥50,000 (excluding tax).

■ COD (Non-standard-size mail)
COD (Non-standard size mail) Details
This is a safe payment method where you pay in full when your package is delivered.
COD Fee: ¥525 including postage* (nationwide)
*Please pay the delivery driver when your package is delivered.

Payment Conditions Full payment only
Delivery Time We will ship within 10 days of completing your order.
*Please note that we cannot guarantee delivery dates due to the nature of the JAPAN POST YU-PACKET.
Return Policy
  • Please contact us by email or phone within 7 days if you wish to make a return or exchange. However, this is limited to color defects or damage.
    We will not accept any returns or exchanges for reasons beyond this. Thank you for understanding.
  • If the photos are being returned or exchanged at the customer’s convenience, they will be responsible for the fees incurred. However, if the return or exchange is due to a defective product, we will take responsibility for any fees incurred when returning or exchanging.
  • If there are any defects, etc. we will reprint the photos.
  • Return products via a JAPAN POST YU-PACKET, courier, or the post office.

■ Return/Exchange Address
Happy Smile Inc.
1750-3 Sashiogi, Nishi-ku, Saitama-shi, Saitama 331-0047
TEL: 048-729-5278

Canceling Your Order In order to deliver to customers as quickly as possible, we begin processing prints immediately once the order has been completed. Please understand that cancellation is not possible once an order has been confirmed.
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